At BuyZopiclone.store, your satisfaction and peace of mind are very important to us. While the majority of orders are delivered smoothly and on time, we understand that unexpected issues can occasionally occur. This policy explains when you may be eligible for a refund or reshipment, and how we handle such situations fairly and transparently.
30-Day Order Protection
Our refund and reshipment policy is valid for 30 days from the date your order is delivered. Requests made after this period may not be eligible for a refund or replacement.
Eligible Refunds & Reshipments
You may qualify for a refund or free reshipment under the following circumstances:
- Your order arrives damaged
- Your order is significantly delayed beyond the stated delivery timeframe
- Your package is returned to sender without being successfully delivered
Each case is reviewed individually to ensure a fair and satisfactory resolution.
Non-Returnable Items
Due to the nature of pharmaceutical products and strict health and safety regulations, we cannot accept returns of medications once they have been dispatched. This policy ensures product integrity, safety, and authenticity for all customers.
Refund Process
If your refund request is approved:
- The refund will be issued to your original payment method
- Processing times may vary depending on your bank or payment provider
- You will receive email confirmation once the refund has been processed
Late or Missing Refunds
If you have not received your refund after approval, please:
- Check your bank account again
- Contact your card provider (refunds may take a few business days to appear)
- Reach out to your bank for further clarification
If the issue persists, please contact us at:
📧 admin@buyzopiclone.store
Exchanges & Replacements
We only replace items if they are incorrect, defective, or damaged upon arrival. If this applies to your order, please contact us with your order details, and our support team will guide you through the next steps.
Need Assistance?
If you have any questions regarding refunds, reshipments, or your order status, our friendly and professional support team is always ready to help.